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Handling negative comments part II

Maleficent doesn’t know anything about love, or kindness, or the joy of helping others. You know, sometimes I don’t think she’s really very happy.

—Fauna, Sleeping Beauty

It’s been a long time since I’ve gotten negative comments, but last week I had a few. Some were allowed to stay. But they progressively got worse and violated the written comment policy here on MamaBlogga and some were deleted.

While we’ve discussed handling negative comments here before, I’ve seen a few good posts on this around the blogosphere lately. Last month, ProBlogger had a guest post about dealing with negative comments. The author reminds us:

A good rule of thumb is that nasty or negative comments are never about you or what you’ve written, they are always about the person who wrote them. (Even if people disagree with what you’ve said, most of them can do it in a sane & respectful fashion.)

(Hence the quotation from Sleeping Beauty above.)

She addresses both the drive-by troll (“Delete their comment & if what they’ve said is really nasty, just ban them. You don’t need the strife!”) and the long-time commenter turned nasty (to whom she sends a friendly email).

Just last week, Scribbit posted about this issue, too. She said:

Be careful how you treat readers, even the negative ones. Not just for fear of them never returning—rude ones probably never will anyway—but because it’s common courtesy and because they’re people too with thoughts and opinions that won’t always mesh with yours and darn it, that’s what makes the world so exciting. Who knows? Maybe they’re even right once in a while.

She also included a very fun flowchart for guidance on whether to delete nasty comments.

On my work blog, I delete almost nothing but spam and blatant self-promotion—and I get a lot more nasty (and dumb) comments over there. I’m slowly learning to walk away from people who simply aren’t listening to me while trying to engage in a “debate” (though this would normally be called a “monologue”).

But here on MamaBlogga, a personal, mom blog, I can delete with impunity, and I have deleted more than just spam comments. I still feel a little weird about it sometimes, though. Do you have any qualms about deleting rude, mean or simply borderline comments?

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Top Ten for April

Miss something? Here are the most popular MamaBlogga posts in April:

Enjoy!

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MetaBlogging

RSS Awareness Day!

We interrupt our previously scheduled Making Mother’s day merry post for a public service announcement.

Today is RSS Awareness Day (and no, I didn’t make that up: see RSSDay.org). Tired of visiting all your favorite blogs only to discover that they don’t have any updates? Maybe it’s time to look at converting to RSS.

RSS, which is usually said to stand for “Really Simple Syndication,” is an easy way to have updates from your favorite blogs sent to you—either to your email or to an RSS reader.

If this sounds appealing to you, check out my post on What’s RSS? to learn more. Already using RSS in a reader and your blog? The post also has tips for getting more out of your blog’s RSS feed!

If RSS still sounds rather mysterious, you might want to review the video in the What’s RSS post for an easy-to-understand explanation of how it all works!

My readers’ most popular feed readers are Google Reader, which is what I use (you can also use the iGoogle personalized homepage under this one) and Bloglines. To receive updates from MamaBlogga in your RSS reader or email inbox, click on the image or text links to the right!

Back to your regularly scheduled blogging, already in progress.

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MetaBlogging

Dear friends using Blogger

Hi. I, or at least other people like me, like reading your blog. We like reading it so much, in fact, that I frequently remember posts that you write. Sometimes they’re so awesome, frankly, that I remember them months later and just have to link to them.

I hurry over to your site and—bam. No navbar—no search bar. Sure, you may have Scribbit’s wonderful custom search engine for mom bloggers, or even a Technorati search box, but in my experience, those aren’t super reliable in helping me find the specific post from your blog that I’m looking for. Granted, I work in search engine marketing, so I do know a trick or two to find the post (if it’s been indexed by Google), but really, not very many people do.

Look, I know it’s ugly. It may not go with your theme. You might not like the fact that it has a Blogger logo on it. I’ve heard lots of people express concern that the “Next Blog” button might lead to objectionable content, or be seen as a a link to such content by search engines.

May I point out here, though, that there are a few color options for the navbar: blue, black, silver and tan. And in my (admittedly limited) experience and recent testing, I have never come across “adult” content from the “Next Blog” button. Adult blogs are supposed to be properly labeled and carry a warning message through Blogger software. And the way that the navbar is coded, there is no actual link on your site from your blog to the “next blog.”

If you wouldn’t mind to terribly, having the navbar would help make your site easier for me to use. Can you go easy on me? I have a two-year-old.

Thanks,
Jordan (MamaBlogga)

P.S. Also, for some reason, the popup window that Blogger uses for comments is just not big enough on my computer lately (and it won’t let me resize). Sometimes I can’t even read and write comments (or at least not easily) or see the spam CAPTCHA image in the popup window. Just FYI.

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Making a photo post GREAT

Three weeks ago, I gave a couple tips on making photo posts—and then I turned the mic over to you for your input on making photo posts GREAT. Here’s some of the collective wisdom of MamaBlogga readers!:

from the original post, seconded by readers in the comments:

Resize your pictures before uploading them
Figure out how wide your post column is and in a photo editor, resize the image to fit. It looks a lot better than making your browser resize them. And if you make your pictures too wide (post them exactly as they come off your camera, for example), they can break your blog or your readers’ feed readers. We’re probably not going to scroll side-to-side to see pictures of your kids. Sorry.

(Exceptions: if you upload photos to Flickr or Photobucket and they make some good looking, smaller versions, or if you use Blogger. They resize them to look good pretty consistently.)

Reader MamaBugs concurred:

Resizing is vastly important! So is arranging the photos neatly so they don’t seem like they just thrown in the post.

Use pictures in “regular” posts
This is a principle I know (but usually don’t apply) from my professional blogging (i.e. not MamaBlogga), and yet I hadn’t really thought about applying it in the “momblogosphere.” Several readers pointed out the advantages to this method:
Christy:

My favorite posts are those with photos. I have over 150 blogs in my reader and if there are no photos, I often will just skim the text to see if it catches my eye.

Deb, Mom of 3 girls:

I like seeing posts with pictures – I definitely prefer those to ones with just one long paragraph of text. For my own posts, I usually try to either add in funny captions or stick to one topic or event in each post to help with the onslaught of photos…

And warillever gives some great examples:

. . . I can recommend one mommy blog that uses pictures extremely well — Notes from the Trenches. Chris makes liberal use of pictures both as an accent to her textual posts and as the meat of other posts. Even her photo posts, however, include humorous captions that capture the essence of the action.

Look at her Easter (I Hope You Dance) or American Idol (Geeks Gone Wild) for evidence.

Incorporate pictures into your posts
This dovetails with both of the above points and comments. Don’t just throw some pictures into your posts and hope they’ll fit; resize them so that they’ll fit where you want them and arrange them nicely.

Typical conventions for using images in posts are “smaller” pictures (ones that don’t take up most of your horizontal post space) aligned to the right or left with relevant text wrapping around them and larger images breaking up the text, usually centered, and sometimes with captions underneath them.

And, of course, key in incorporating your images with your posts is making them relevant to one another. Some topics (like our kids 😉 ) would seem incomplete without some sort of photo reference. This doesn’t mean you have to write a post describing exactly what’s going on in the photo; you can use your imagination (and humorous captions) to make even a tenuous connection.

Over the last few weeks, I’ve been making an effort to do better with this; see my post from last week Crazy talk for an example of all these conventions.

If I may say so, I’m particularly proud of that post because it gave me an opportunity to incorporate cute pictures and talk about some of the cute things Hayden’s been doing lately. I’m reluctant to post about both of these topics sometimes because I don’t know if most of my readers are really interested in Hayden’s little (mis)adventures. However, I thought (and I hope you agreed!) that the format of the post, and the pictures, helped to make the post more enjoyable all ’round.

Any more photo post advice?


Note that I still have two coupons for free professional photo montages—see the giveaway post for details, and leave a comment there to enter.

More tips from Works-for-me Wednesday

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Top Ten for March

New around here? Check out the most popular posts from March:

  1. The biggest MamaBlogga Announcement Ever. In case you forgot: it’s a girl!
  2. The hunt for the perfect name. Well, actually, we’re looking for the perfect middle name (still).
  3. Hayden sings live: an awesome video.
  4. The guide to Haydenese: Hayden’s peculiar toddler-speak.
  5. Making a photo post: a collaborative how-to.
  6. Can it get any better? Most people said no.
  7. March/April Group Writing Project The finale fell in April.
  8. The little things that make us happy.
  9. Fashion maven: Hayden’s unusual sartorial choices.
  10. Look before you . . . cook: slow cooker + pen = trouble.